At Living4malaga, we are deeply committed to corporate social responsibility (CSR), recognizing that implementing good practices not only benefits our business but also has a positive impact on the environment and society at large.
Our Main Principles
We embrace ongoing innovation in all our operations, constantly seeking ways to improve and adopt more sustainable and efficient technologies.
Optimal Work Environment
We highly value the satisfaction and well-being of our employees, promoting a workplace environment that fosters communication, tolerance, and equality among our staff.
Transparency is a fundamental pillar of our philosophy; we ensure that all our transactions are conducted openly and honestly.
Support for Economic, Human, and Social Development
Our commitment extends beyond our commercial operations, as we strive to contribute to the economic, human, and social development of our community and employees.
We actively work to reduce our environmental footprint.
Our commitment is reflected in the adoption of responsible practices in the following areas:
1. CUSTOMER SERVICE
At Living4malaga, we are dedicated to offering our guests the highest quality and excellence in service. We conduct satisfaction surveys, manage complaints, and consider customer suggestions to continually improve our services.
2. IMPROVEMENT OF WORKING CONDITIONS
We value our employees and make efforts to create an optimal work environment where communication flows freely, tolerance is valued, equality is promoted, and integration is a priority. We are committed to diversity and inclusion in our workforce, contributing to an enriching and respectful work culture. Furthermore, we go beyond legal obligations by incorporating young individuals with training contracts or internship arrangements (from Spain and other European countries such as Finland, Italy, and Portugal), contributing to their professional growth.
3. REDUCTION OF ENVIRONMENTAL IMPACT
We take concrete measures to reduce our ecological footprint. This includes installing LED bulbs in all accommodations, as well as heat and motion sensors for automatic air conditioning shutdown. Additionally, we strive to optimize the use of energy resources and aim to replace appliances and equipment with more energy-efficient alternatives.
4. SUPPORT FOR LOCAL BUSINESSES
We support local businesses through various collaborations, benefiting not only the local economy but also strengthening community ties.
5. PROMOTION OF SUSTAINABLE TOURISM
We make efforts to promote sustainable tourism, considering the environmental and social impact of our activities, advocating for a responsible and community-respectful tourism approach. Moreover, we use noise sensors to ensure the rest of neighbors and prevent conflicts in buildings, thereby promoting neighborhood harmony.
6. COLLABORATION WITH SOCIAL ORGANIZATIONS
We collaborate with organizations such as the Red Cross, demonstrating our commitment to society and our desire to contribute to community well-being.
7. USE OF SUSTAINABLE TECHNOLOGY
We adopt new communication technologies, such as WhatsApp groups and specific applications, to reduce paper usage and minimize resource waste. Additionally, we use electronic locks, which not only enhance security but also reduce the need for physical keys.
8. QUALITY AND CSR CERTIFICATIONS
We have obtained certifications such as “Werespect,” which endorse our commitment to corporate social responsibility. Furthermore, we continually seek to enhance the quality of our services, as reflected in the “Travellers Choice” award. Additionally, some of our accommodations carry the Quality Tourism Seal, meeting all requirements for optimal vacation housing.
In summary, we are not only focused on commercial success but also prioritize our positive impact on the environment, our employees, and society at large. Our commitment to corporate social responsibility demonstrates our dedication to a better and more sustainable world.